<!--
  This file is a part of the open-eBackup project.
  This Source Code Form is subject to the terms of the Mozilla Public License, v. 2.0.
  If a copy of the MPL was not distributed with this file, You can obtain one at
  http://mozilla.org/MPL/2.0/.
  
  Copyright (c) [2024] Huawei Technologies Co.,Ltd.
  
  THIS SOFTWARE IS PROVIDED ON AN "AS IS" BASIS, WITHOUT WARRANTIES OF ANY KIND,
  EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO NON-INFRINGEMENT,
  MERCHANTABILITY OR FIT FOR A PARTICULAR PURPOSE.
  -->


<!DOCTYPE html
  PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<html lang="en-us" xml:lang="en-us">
<head>
      <meta http-equiv="Content-Type" content="text/html; charset=utf-8">
   
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta name="DC.Type" content="topic">
<meta name="DC.Title" content="GBase 8a Database Resources Cannot Be Registered After the OceanProtect Is Upgraded">
<meta name="product" content="">
<meta name="DC.Relation" scheme="URI" content="en-us_topic_0000002164611666.html">
<meta name="prodname" content="">
<meta name="version" content="">
<meta name="brand" content="">
<meta name="DC.Publisher" content="20250306">
<meta name="documenttype" content="usermanual">
<meta name="prodname" content="csbs">
<meta name="DC.Format" content="XHTML">
<meta name="DC.Identifier" content="EN-US_TOPIC_0000002200012413">
<meta name="DC.Language" content="en-us">
<link rel="stylesheet" type="text/css" href="public_sys-resources/commonltr.css">
<title>GBase 8a Database Resources Cannot Be Registered After the OceanProtect Is Upgraded</title>
</head>
<body style="clear:both; padding-left:10px; padding-top:5px; padding-right:5px; padding-bottom:5px"><a name="EN-US_TOPIC_0000002200012413"></a><a name="EN-US_TOPIC_0000002200012413"></a>

<h1 class="topictitle1">GBase 8a Database Resources Cannot Be Registered After the <span>OceanProtect</span> Is Upgraded</h1>
<div><div class="section"><h4 class="sectiontitle">Symptom</h4><p>The client is installed for the GBase8a cluster on the <span>OceanProtect</span> of the source version without registering resources. After the <span>OceanProtect</span> and client are upgraded, GBase8a database resources fail to be registered.</p>
</div>
<div class="section"><h4 class="sectiontitle">Possible Cause</h4><p>After the upgrade, the environment runs so slowly that the resource registration takes a long time and the overall job running time exceeds the default limit (90 seconds). As a result, the resource registration times out and fails.</p>
</div>
<div class="section"><h4 class="sectiontitle">Procedure</h4><ol><li><span>Log in to the background of all GBase 8a nodes.</span></li><li><span>In the background of each GBase 8a node, run the following commands in sequence to restart the client service (wait 10 to 30 seconds after the client service is stopped). The following commands assume that the client is installed in <strong>/opt/</strong>.</span><p><pre class="screen"># Stopping the client service:
sh /<em>opt</em>/DataBackup/ProtectClient/stop.sh</pre>
<pre class="screen"># Starting the client service:
sh /<em>opt</em>/DataBackup/ProtectClient/start.sh</pre>
</p></li><li><span>On the management page of the <span>OceanProtect</span> foreground, try to register the resources again.</span></li></ol>
</div>
</div>
<div>
<div class="familylinks">
<div class="parentlink"><strong>Parent topic:</strong> <a href="en-us_topic_0000002164611666.html">FAQs</a></div>
</div>
</div>

<div class="hrcopyright"><hr size="2"></div><div class="hwcopyright">Copyright &copy; Huawei Technologies Co., Ltd.</div></body>
</html>